John Carlo Madduma
An agile SEO strategist with a "growth mindset". Let's get your business SERPtified!
EXPERIENCE OVERVIEW
An accomplished Admin Assistant and Customer Service Champion with over a decade of experience in delivering exceptional support to clients and organizations, enabling them to prioritize core business objectives and embrace a fulfilling lifestyle.
About Me
Hi! I'm JC. I have a deep passion for research, tech, and data. It allows me to leverage my creative mindset and analytical skills in a field that truly ignites my enthusiasm. I'm an adept worker, ready to handle any challenge with versatility and technical prowess. With my competent knowledge and skill set, I am poised to make a remarkable impact and assist you to thrive in today's dynamic digital era.
My Google Badge: http://bitly.ws/Lu7U
course certificates:
w0rk experience
Civil Service Commission
Administrative Assistant
2019 - 2023
Admin and IT tasks, planning & implementation, conducting training & exams, public assistance, etc.
Daily Grabs, Inc.
Customer Email Support VA
Jan to May 2019
Provide ecommerce customer service, sales support, order fulfillment, etc.
Department of Environment & Natural Resources
Computer Operator
2017-2018
Data entry & research, file organization, report creation, computer troubleshooting, etc.
Conduent Inc. (BPO)
Customer Care Specialist
2015-2016
Provide phone support to US healthcare providers and practitioners on insurance billing and claims
Sitel Phils. (BPO)
Customer Care Specialist
2013-2015
Provide sales/tech support for Toshiba computers US; customer service for Virgin Mobile UK
why choose me?
1
Sherlock aptitude
I am naturally meticulous and methodical. I do things very carefully and with great attention to detail while being collaborative and creative.
2
Results-driven
Having a goal-oriented mindset and a constant desire to learn and improve my skills to accomplish objectives
3
Team-player
I work collaboratively with shared commitment and goal to reach business objectives. I take feedback positively and demonstrate effective communication.
testimonials
Senior HR Officer
JC is very detailed-oriented. He puts his own personal brand of extra mile to his work.
Chief of HR Division
JC can be trusted to handle delicate tasks which requires high value of integrity and confidentiality. He works silently and makes the most out of his time.
impressed? Let's talk.
Please send me an email stating your interest, together with your most convenient time for a quick call.