Jane Doe Smith
9yrs as a Customer Service Representative and changing path to becoming a top-notch SEO .
EXPERIENCE OVERVIEW
9 years as a Customer Service Representative and transitioning to an SEO Specialist. Currently looking for a great business that I can help gain customers through their webpage. Let's get the gears rolling and make your business on top!
About Me
Hi, I'm Nico. I've been a hard-working customer representative for 9 yrs. Throughout the years I have become more resilient and even more eager to learn. I would love to continue my passion as an SEO Specialist because I know that I can do better in this field.
I embrace challenges and knowledge. I always indulge myself whenever these opportunities arise. Becoming an SEO will be the best fit because of my ability to learn quickly which I will maximize in this non-stop changing industry.
course certificates:
w0rk experience
Transcom
Customer Support Representative
April 2013 - Feb 2015
Assisting with billing concerns
24/7 .AI
Customer Account Executive
April 2015 - March 2017
Assisting with billing concerns & offers a suitable package for customer's needs
Arriva Medical
Accounts Receivable Specialist/Patient Collections
March 2017 - Jan 2018
Coordinates with Insurance Provider for medical services payment. Explaining bills
Safety Culture Philippines
Customer Success Support
February 2018 - Apr 2019
Account Managing and reporting back to clients.
ANZ Global Services and Operations
Multi Skilled Banker
April 2019 - July 2022
Second-level Representative that takes care of more complex customer issue.
why choose me?
1
Quick Learner
Working in a call center industry requires quick adaptation to its processes and procedures. I become a quick learner so that I can deliver much faster.
2
Resilient
Throughout my years of experience, I became more knowledgeable on how to recover from whatever challenge I will face all along.
3
Excellence
I strive to achieve whatever goals I set in life. This has become my passion that I would like to share with the business I will work with.
impressed? Let's talk.
Please send me an email stating your interest, together with your most convenient time for a quick call.