Jane Doe Smith

9yrs as a Customer Service Representative and changing path to becoming a top-notch SEO .

EXPERIENCE OVERVIEW

9 years as a Customer Service Representative and transitioning to an SEO Specialist. Currently looking for a great business that I can help gain customers through their webpage. Let's get the gears rolling and make your business on top!


About Me

Hi, I'm Nico. I've been a hard-working customer representative for 9 yrs. Throughout the years I have become more resilient and even more eager to learn. I would love to continue my passion as an SEO Specialist because I know that I can do better in this field.

I embrace challenges and knowledge. I always indulge myself whenever these opportunities arise. Becoming an SEO will be the best fit because of my ability to learn quickly which I will maximize in this non-stop changing industry.

course certificates:

w0rk experience

Transcom

Customer Support Representative

April 2013 - Feb 2015

Assisting with billing concerns

24/7 .AI

Customer Account Executive

April 2015 - March 2017

Assisting with billing concerns & offers a suitable package for customer's needs

Arriva Medical

Accounts Receivable Specialist/Patient Collections

March 2017 - Jan 2018

Coordinates with Insurance Provider for medical services payment. Explaining bills

Safety Culture Philippines

Customer Success Support

February 2018 - Apr 2019

Account Managing and reporting back to clients.

ANZ Global Services and Operations

Multi Skilled Banker

April 2019 - July 2022

Second-level Representative that takes care of more complex customer issue.

basic information

age

N/A

gender

Male

English level

Conversational

languages

English, Filipino

skills

research
Current Progress
Current Progress
Current Progress
Off-page seo
Current Progress
Current Progress
Off-page seo
on-page seo
Current Progress
Current Progress
Current Progress
content
Current Progress
Current Progress
Current Progress
HTML
Current Progress
Current Progress
Current Progress
wordpress
Current Progress
Current Progress
Current Progress

tools

  • Google Suite
  • Canva

why choose me?

1

Quick Learner

Working in a call center industry requires quick adaptation to its processes and procedures. I become a quick learner so that I can deliver much faster.

2

Resilient

Throughout my years of experience, I became more knowledgeable on how to recover from whatever challenge I will face all along.

3

Excellence

I strive to achieve whatever goals I set in life. This has become my passion that I would like to share with the business I will work with.

impressed? Let's talk.

Please send me an email stating your interest, together with your most convenient time for a quick call.